(Want to send a Hamper interstate? please refer to our sister site www.thehamperspecialist.com.au)
(Want to send a Nappy Cake interstate? please refer to our sister site www.thenappycakespecialist.com.au)
Delivery charges start at $6 for Unley, and will then increase in price depending on the suburb you choose in Adelaide.We realise the importance of getting your gift to the recipient on the date you require, so we use extremely reliable couriers.
Unfortunately, NO specific delivery time can be guaranteed as the couriers work on a route system and also due to factors outside The Gift Specialist's Control. i.e. Road Works. Christmas Rush etc....
We will attempt to deliver to businesses prior to 5:30pm, home addresses prior to 8pm and hospital's prior to 9pm. (excludes occasions i.e. Christmas, Mother's Day, Road Works, etc.)
Orders place by 1:30pm can be delivered same day to Adelaide metropolitan areas. (excludes occasions i.e Christmas, Valentine's Day, Mother's Day Father's Day etc)
Orders received after 1:30 pm Adelaide Time will be delivered next business day!
From the time of collection from our store by the air conditioned couriers, we generally allow 4-6 hrs for delivery during normal times. (excludes occasions i.e Christmas, Valentine's Day, Mother's Day Father's Day etc)
Orders placed before 12:00 noon will be delivered sometime between 1pm & 7pm Saturday afternoon to metropolitan areas only...Any order received after 12 noon will be processed and delivered on the next business day.
Sundays & Public Holidays
We do not process orders, respond to emails or deliver on Sunday or Public Holidays. (With only one exception ''Mother's Day'' :-)
Regardless of what the ''countdown timer'' may say or state - we are closed on all public holidays.
We will process orders, make deliveries and respond to email questions on the next available business day.
As we would like to have some time off...Thanks for your understanding. :-)
Gifts Baskets or Hampers can NOT be delivered to PO Boxes. You must provide a physical businees or home address.
Plan ahead for holiday operating hours – and ship early when possible. Although TGS makes every effort to deliver holiday ground shipments with the same transit times as the rest of the year, we can't guarantee Country Ground shipments during the two weeks before Christmas due to unusually high volume.
A good rule of thumb is to allow seven business days for ground shipments during those last two weeks, particularly for long distances; your shipment may arrive sooner of course. ;-)
PLEASE be aware when sending Gift Baskets containing Lindt & Cadbury Chocolates on HIGH temperature days (i.e. over 30 degrees) they will MELT if left for any length of time. We request you find out when the recipient will be home and specify in "Special Instructions" at checkout ''Please deliver after 3 PM'' or '' Please deliver before 12 noon"
Lindt is a very delicate chocolate and melts easily. Most of our customers would prefer melted chocolate on their ice-cream. :-)
Gifts containing alcohol may be purchased online or in our store at 150 Unley Rd, Unley by persons over the age of 18. If delivered, these gifts must also be received by someone who is over the age of 18.
Deliveries containing alcohol cannot be left unattended at a premises. Someone over the age of 18 must be there to receive the gift. If possible we recommend sending to a business address.
Special Circumstances Liquor Licence 51210179. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.
If an item within the Gift Basket is out of stock i.e. ''Apricot Slice'' or ''Maggie Beer Paste'' - We will always try and replace with a similar, equal or greater value product.If Magazine(s) requested are not available (due to monthly publishing dates) we will swap within same genre. i.e Vogue for Marie Claire, Top Gear for Motor, Fishing World for Fishing SA, Better Homes for Delicious etc.
Gifts Baskets and Hampers are available for pick up from our Unley shop front. Baskets containing alcohol can only be picked up by persons over the age of 18. To order a pick up, please call (08) 8373 6812.
Refunds - will take 3 to 5 business days to show back into your account, dependant on your financial institution's processing times.
Returns - for a gift basket purchased online or in store, please retain sales docket or invoice for exchange of faulty product within 7 days of purchase. The item in question must be returned to the store (150 Unley Road, Unley) either by the buyer or receiver for an exchange of the same item (subject to stock availablity) - if unable, we will provide a refund of the products in store retail value. Excludes sales items & delivery charges.
Please phone us or contact us if you have any questions regarding deliveries.
Want to send a Nappy Cake Interstate? please refer to our sister site www.thenappycakespecialist.com.au
Want to send a Hamper Interstate? please refer to our sister site www.thehamperspecialist.com.au